Ship & Freight
Big Shipping Solutions for Small Business
| Question | Answer |
| How do I know if I need a heavy freight quote? | If you are shipping by truck an item over 150 pounds or (Length + 2 X Width + 2 X Height Exceeds 165) you need a heavy freight quote. |
| Are your Shipping and Heavy Freight rates determined by the actual weight or the dimensional weight (DIM Weight) of a shipment? | Shipping and Heavy Freight rates are determined by the greater of the actual weight or the dimensional weight. |
| How do I calculate the Dimensional Weight? | For Domestic Shipments Length x Width x Height / 194 For International Shipments Length x Width x Height / 166 |
| What is the difference between Dimensional Weight and Oversize limits? | Dimensional Weight is used to determine the rate for all air shipments for all air cargo services . Oversize Limits are only used for shipping ground via DHL, FedEx or UPS. Air cargo carriers. |
| What are the Oversize Limits for DHL, FedEx, UPS ground services? | 1 x Length + 2 x Width + 2 x Height = 165 or 150 pounds |
| Does my heavy freight quote contain all of my cost? | Your heavy freight quotes contain all of your cost for domestic freight. Your international quote includes all cost for import quotes, all customs fees are included on door to door quotes except duties and taxes. International quotes with destination at a port or CFS do not include customs fees, duties or taxes. These fees are usually paid by the receiver, even when they use an air freight company . |
| Who is allowed to use air cargo for exports. | Only a business listed in the TSA Known Shipper Data Base is allowed to use air cargo services. To get on the list your commercial location must pass an inspection. |
| Do you require shipping volume requirements to open an account? | There are no volume requirements for our heavy freight services. Some small packages have volume requirement and some do not. No matter what your situation we can help if you spend $300.00 or more a month on small package shipping. |
| What countries do you ship to? | We ship to over 120 countries around the world. |
